Your seamless KYC solution for Indonesia
Comply with Indonesian eKYC regulations while creating convenience for your business and customers.
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KYC has never been easier. Get your KYC processes fully automated with just a few lines of code, and empower your business to grow faster.

eKYC Process in Indonesia
Bank Indonesia has issued regulations concerning the implementation of Anti Money Laundering and preventing / combating the financing of terrorism which establish frameworks for customer identification, verification, and record-keeping. The regulations applies to all financial institutions that operate in Indonesia and require them to implement a risk-based approach to customer identification and verification.
Businesses may verify the identity of their customers using eKYC solutions, provided that they examine the suitability of:
- Identity documents issued by government agencies
- Biometric data or electronic data only when the business can ensure the validity and reliability of the data
When using eKYC solutions, businesses should report such usage to Bank Indonesia and they should ensure there are robust methods or technologies to verify the identity of customers and that there are policies and risk control procedures implemented effectively.
As per Bank Indonesia requirements, Businesses are required to capture identity information from either the Identity Card (KTP), the driver’s license (SIM), the passport, or other official documents issed by Government Agencies. Those may vary depending on the type of business as well as the volume of financial transactions, and would usually include:
- Full name (including alias name if any)
- Identity document number
- Residential address according to identity documents (and other residential address if any)
- Place and date of birth
- Biometric data or signatures
With more than 80 Indonesian ID documents supported, and more than 12,000 ID documents globally, TRUSTDOCK has both your compliance team and your customers covered, by leveraging on automation and an incredibly seamless user experience, to ensure you can stay fully compliant while onboarding your customers from anywhere in the world, at any point of time.
Benefits
How it works
With just a few lines of code, you can embed TRUSTDOCK's Identity Verification solutions on iOS, Android and Desktop, and allow your customers to verify their identity as per the Indonesian regulations.
Click image below to play demo video
TRUST ID
ID scan & Face comparison solution, to deliver a frictionless user experience for your customers:
- 80 Indonesian ID documents supported & 12,000 globally
- Less than 30 seconds to complete the Identity Verification
- Automated detection of the ID document
- Form auto-fill with high OCR accuracy
- Passive liveness check and face matching
- FAR: 0.5%
Empower your compliance teams:
- Majority of submissions can be instantly approved
- Incorrect submissions instantly detected and rejected
- Only focus on suspicious customers
TRUST PASSPORT
e-Passport & Face comparison solution, to deliver a frictionless user experience and impress your customers with an advanced NFC technology.
- Less than 30 seconds to complete the Identity Verification
- Automated reading of the passport chip
- Form auto-fill: 100% accuracy on the passport information
- Passive liveness check and face matching
- FAR: 0.5%
Empower your compliance teams:
- Complete fraud-proof solution
- identity information returned with 100% accuracy
- Only focus on suspicious customers
Click image (passport) below to play demo video
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