Financial Institutions

E-Wallets and Insurance companies

Insurance companies providing health or life policies need to verify their customers’ identities before assuming any underwriting risks. They want to avoid fraud and also want to be able to track their customers in case of coverage triggers.

e-Wallets offer services much like financial institutions. Since many are linked to established bank accounts already backed by a KYC process, e-Wallets often require a less stringent due diligence check. But they are still responsible for their own fraud prevention and need to verify identities to ensure they are dealing with the correct account owner.

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TRUSTDOCK's bundle for e-wallet services and health/life insurance companies provides ample CDD to confirm identities before taking on a customer or initiating a new transaction:
Selfie Video Capture

Customer takes a selfie video that TRUSTDOCK uses for verification.

ID Document Capture

Customer takes a video that captures the front, back, and side of their ID for TRUSTDOCK to verify.


Optical character recognition "reads" documents for added layer of verification, comparing ID info to that provided by the customer.

Face Recognition and Matching

Customer's face from their selfie video is analyzed and compared to images from their ID document, IC chip, and/or ID database.

Government ID Database Verification

Information digitally read from customer ID is compared against national identity databases.

Government IC Chip Authentication

Customer ID's IC chip is read via NFC or physical card reader for comparison against national identity databases.


Using TRUSTDOCK’s products, your business can verify a party’s digital identity with minimal interruption as you onboard or transact with a customer.

4,444,889 Total Verifications Completed
126 Companies Using TRUSTDOCK

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