Your seamless KYC solution for Singapore
Comply with Singapore's eKYC regulations while creating convenience for your business and customers.
Try it nowStay Compliant.
Maximise Conversions.
KYC has never been easier. Get your KYC processes fully automated with just a few lines of code, and empower your business to grow faster.
eKYC Process in Singapore
The use of eKYC in Singapore has become increasingly common, particularly in the financial services sector, where it is used to open bank accounts, apply for loans, and carry out other financial transactions. Overall, it is seen as a convenient and secure way to verify identities, as it eliminates the need for physical documents and in-person verification, while providing a high level of security and accuracy.
Monetary Authority of Singapore (MAS) has issued the Notice 3001 specifying the process for Financial Institutions to verify their customers’ identity. Specifically, companies are required to:
Identify their customers, by capturing at least the following information:
– Full name, including any aliases;
– unique identification number (such as an identity card number, birth certificate number or passport number, or where the customer is not a natural person, the incorporation number or business registration number);
– The residential address
– The date of birth
– The nationality
Verify the customer by using reliable, independent source data, documents or information
Additionally, companies may verify their Singapore resident customers via SingPass, which is Singapore’s trusted digital identity and which is considered as a reliable and independent source for the purpose of customer onboarding.
With more than 50 Singaporean ID documents supported, and more than 12,000 ID documents globally, TRUSTDOCK has both your compliance team and your customers covered, by leveraging on automation and an incredibly seamless user experience, to ensure you can stay fully compliant while onboarding your customers from anywhere in the world, at any point of time.
TRUSTDOCK also leverages on the same technology as Singapore GovTech for face verification, allowing you to rest assured that your customers are indeed who they claim to be, and to provide automation and peace of mind for your compliance teams.
Try it nowBenefits
Be Compliant
Offer a peace of mind for your KYC teams with a fully compliant Identity Verification solution in Singapore
Create Convenience
Empower your teams with a fully automated KYC solution that simplifies ID verification processes for your customers
Grow your business
Convert more customers with a seamless user experience, and enable your business to grow faster
How it works
With just a few lines of code, you can embed TRUSTDOCK's Identity Verification solutions on iOS, Android and Desktop, and allow your customers to verify their identity as per the Singapore regulations.
ID scan & Face comparison
Deliver a frictionless user experience for your customers:
- 50 Singapore ID documents supported & 12,000 globally
- Less than 30 seconds to complete the Identity Verification
- Automated detection of the ID document
- Form auto-fill, with a high OCR accuracy
- Passive liveness check and face matching
Empower your compliance teams:
- Solution compliant with Singapore regulations
- Majority of submissions can be instantly approved
- Incorrect submissions instantly detected and rejected
- Only focus on suspicious customers
Passport & Face comparison
Deliver a frictionless user experience and impress your customers with an advanced NFC technology.
- Less than 30 seconds to complete the Identity Verification
- Automated reading of the passport chip
- Form auto-fill: 100% accuracy on the passport information
- Passive liveness check and face matching
Empower your compliance teams:
- Solution compliant with Singapore regulations
- Complete fraud-proof solution
- Identity information returned with 100% accuracy
- Only focus on suspicious customers
Our Products
