Your Seamless KYC Solution for Vietnam
Comply with Vietnamese eKYC regulations while creating convenience for your business and customers.
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KYC has never been easier. Get your KYC processes fully automated with just a few lines of code, and empower your business to grow faster.

eKYC process in Vietnam
Electronic Know Your Customer (eKYC) regulations in Vietnam are governed by the State Bank of Vietnam (SBV) and the Ministry of Public Security (MPS). Major regulations around eKYC in Vietnam include the Decree No. 39/2021/ND-CP, which provides the legal framework for eKYC in Vietnam, and the Circular No. 16/2020/TT-NHNN, which provides detailed guidelines for eKYC in the banking sector in Vietnam. Also, the New Law on Anti-Money Laundering (No.14/2022/QH15) just came into effect from March 2023, which expands the list of reporting subjects that must implement KYC measures to verify their customers’ identity.
Under these regulations, eKYC is mandatory for all financial institutions, including FinTech companies, when onboarding new customers. The eKYC process is used to verify the identity of customers, collect their personal information, and assess their risk level.
Companies must collect the following identification information and verify them against relevant ID documents before or during onboarding of new customers:
Identification information
- full name
- date of birth
- nationality
- profession & position
- phone number
- ID number, date & place of issue
- registered permanent residence address
Identity documents
- Chứng minh nhân dân (CMND/National ID card)
- Căn cước công dân (CCCD/Citizen ID card)
- Passport with expiry date
- Other documents issued by authorities
As to the technology requirements for the eKYC process, it must be conducted using secure and reliable technologies that ensure the integrity and confidentiality of the information collected. Also, Biometric authentication methods such as fingerprint, facial recognition, or voice recognition are recommended.
With more than 35 Vietnamese ID documents supported, and more than 12,000 ID documents globally, TRUSTDOCK has both your compliance team and your customers covered, by leveraging on automation and an incredibly seamless user experience, to ensure you can stay fully compliant while onboarding your customers from anywhere in the world, at any point of time.
Benefits
How it works
With just a few lines of code, you can embed TRUSTDOCK's Identity Verification solutions on iOS, Android and Desktop, and allow your customers to verify their identity as per the Vietnamese regulations.

TRUST ID
ID scan & Face comparison solution, to deliver a frictionless user experience for your customers:
- 35+ Vietnamese ID documents supported & 12,000 globally
- Less than 30 seconds to complete the Identity Verification
- Automated detection of the ID document
- Form auto-fill, with a high OCR accuracy
- Passive liveness check and face matching
Empower your compliance teams:
- Solution compliant with the Vietnamese regulations
- Majority of submissions can be instantly approved
- Incorrect submissions instantly detected and rejected
- Only focus on suspicious customers
TRUST PASSPORT
e-Passport & Face comparison solution, to deliver a frictionless user experience and impress your customers with an advanced NFC technology.
- Less than 30 seconds to complete the Identity Verification
- Automated reading of the passport chip
- Form auto-fill: 100% accuracy on the passport information
- Passive liveness check and face matching
Empower your compliance teams:
- Solution compliant with the Vietnamese regulations
- Complete fraud-proof solution
- Identity information returned with 100% accuracy
- Only focus on suspicious customers
Click image (passport) below to play demo video
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